Thank you for your interest in working at ACCA!
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Are you ready to bring your talent and expertise to an innovative non-profit organization providing quality services to the largest growing segment of our population? Do you seek work that is challenging, meaningful, and fun? Does your best day at work include knowing that what you’ve done has made a measurable difference in someone’s life?
About Us: Founded in 1967, the Athens Community Council on Aging is a private, Non-Profit organization providing services to older adults and adults with disabilities in 26 counties of Northeast and East Georgia. Through innovative programs and service delivery, ACCA provides opportunities for individuals of all ages and abilities to age and live well.
Our Story: Older adults are the fastest growing segment of our population in Northeast Georgia. Throughout ACCA’s history, we have offered vital services to older adults and adults with disabilities that meet the current and emerging needs of this population. ACCA must respond to the rapidly growing number of individuals in need of services while ensuring that the programs and services we provide remain innovative, relevant and meet the specific needs of older adults in Northeast Georgia.
If you answered “yes” to these questions, ACCA is the place for you! At this time, our open positions include:
Director of Transportation
Job Overview and Requirements
Are you a strategic leader passionate about ensuring older adults and individuals with disabilities have access to safe, dependable, and innovative transportation solutions? The Athens Community Council on Aging (ACCA) is seeking a Director of Transportation to oversee and enhance our transportation services, ensuring they remain a vital resource for our community.
At ACCA, we believe transportation is more than just a ride—it’s a connection to independence, well-being, and community engagement. As the Director of Transportation, you will lead a dedicated team, manage operations, and drive program improvements that align with our commitment to innovation, quality, and respect.
If you are a visionary leader with experience in transportation logistics, program management, and community engagement, we invite you to apply and help us shape the future of mobility for those we serve.
About Us: Founded in 1967, the Athens Community Council on Aging is a private, nonprofit organization that provides a wide range of services to older adults and adults with disabilities across 67 counties of Georgia. Through our commitment to excellence, ACCA empowers individuals to age and live well by offering vital programs and services that address their diverse needs.
Position Overview:
The Director of Transportation will oversee all aspects of the organization’s transportation program, ensuring the smooth operation of the fleet, managing staff, and ensuring customer satisfaction. This role includes managing budgets, vehicle fleet maintenance, safety standards, and developing innovative solutions to improve services. The Director is also responsible for ensuring the program aligns with the mission of the organization, including ensuring cost-effectiveness and client-centered service delivery.
Essential Responsibilities:
Staff Management:
o Recruit, hire, train, and supervise transportation staff, including drivers and support personnel.
o Provide leadership, guidance, and professional development to the transportation team.
o Ensure staff adherence to safety regulations, organizational policies, and service standards.
o Conduct performance evaluations and offer coaching to improve team performance.
Vehicle Fleet Management:
o Oversee the maintenance, repair, and operation of the organization’s vehicle fleet.
o Develop and implement preventive maintenance schedules to ensure the vehicles remain in safe working condition.
o Track vehicle usage and monitor fuel consumption. Ensure vehicles comply with all local regulations.
o Coordinate with vendors for vehicle repairs and service needs.
o Ensure the cleanliness and upkeep of the vehicles, maintaining high standards of safety and comfort.
- Customer Service & Community Engagement:
o Ensure transportation services meet the needs of program participants and clients.
o Develop and maintain positive relationships with customers and community partners.
o Address customer inquiries, concerns, and complaints promptly and professionally.
o Coordinate with agency staff for vehicle usage and transportation requests, ensuring safe operations.
o Occasionally drive vehicles to assist with passenger transport as needed. - Innovation & Program Development:
o Identify and implement innovative transportation solutions to improve service delivery, reduce costs, and enhance accessibility.
o Stay updated on advancements in transportation technologies, including electric vehicles, routing software, and eco-friendly solutions.
o Recommend new initiatives or programs that align with the mission and needs of the organization. - Record Keeping & Reporting:
o Maintain accurate records of vehicle inspections, repairs, and maintenance.
o Track transportation metrics such as vehicle usage, incidents, and customer satisfaction.
o Ensure that all reports and documentation comply with regulatory requirements and internal standards.
o Manage transportation-related data entry and maintain confidentiality of sensitive information. - Budget Management & Resource Allocation:
o Develop and monitor the transportation budget, tracking expenses for fuel, maintenance, repairs, and staff.
o Ensure efficient allocation of resources and compliance with financial guidelines.
Essential Requirements:
- Bachelor’s degree in Business Administration, Transportation Management, Public Administration, or a related field (or equivalent work experience).
• Minimum of 5 years of experience in transportation management, with at least 2 years in a leadership or supervisory role.
• Valid Class C Georgia Driver’s License with a clean driving record.
• Ability to pass an annual physical.
• Strong knowledge of vehicle fleet management, maintenance, and transportation regulations.
• Proven experience managing budgets and resources.
• Excellent customer service, interpersonal, and communication skills.
• Strong organizational, problem-solving, and leadership abilities.
• Proficiency in Microsoft Office Suite and transportation management software.
• Ability to work independently and as part of a team.
Preferred Qualifications:
- Knowledge of alternative community transportation solutions
• CPR/First Aid certification (or willingness to obtain).
Why Join Us:
- Be part of a mission-driven organization that makes a tangible impact on the community.
• Work in a dynamic and innovative environment.
• Competitive benefits package, including health, dental, and vision insurance, paid holidays, annual leave, sick leave, company-paid life and disability insurance, 403(b) retirement plan, and education scholarships.
Our Hiring Process & Timeline:
- Application deadline: February 26
- In person Interviews: Ongoing
- Final Selection: by March 7
How to Apply:
Applicants must submit a completed agency application form, along with a cover letter and resume, to Nita Norris at nnorris@accaging.org For more information, please visit https://www.accaging.org/join-us/employment/
Please include “Transportation Director” in the subject line of your email.
Equal Opportunity:
ACCA is an equal opportunity employer committed to inclusivity. We do not discriminate based on age, gender, race, religion, disability, military status, sexual orientation, gender identity, or national origin.
Long Term Care Ombudsman Representative, Augusta Region
Job Overview and Requirements
Are you ready to bring your talent and expertise to an innovative non-profit organization providing quality services to the largest growing segment of our population? Are you an advocate who ensures the voice of those you serve is being heard? Do you seek work that is challenging, meaningful, and fun? Does your best day at work include knowing that what you’ve done has made a measurable difference in someone’s life?
ACCA is looking for Long-Term Care Ombudsman (LTCO) representatives to advocate for the rights of people living in long term care facilities in the Augusta region. The coverage area includes the following counties: Burke, Columbia, Glascock, Hancock, Jefferson, Jenkins, Lincoln, McDuffie, Richmond, Screven, Taliaferro, Warren, Washington, and Wilkes.
About Us: Serving northeast and east Georgia, Athens Community Council on Aging (ACCA) is the nonprofit providing a comprehensive resource of expertise and opportunities for adults and families who need and desire the essentials to age and live well. We do this by offering programs and services that address basic needs, such as food and transportation, and personal fulfillment gained through building relationships, expanding knowledge, and making meaningful contributions to the community. With more than 50 years of experience, ACCA helps people navigate – and celebrate – life’s second half, positively impacting their health and well-being, and making their communities an even better place to live.
Our Long Term Care Ombudsman staff work to improve the lives of residents in personal care homes, skilled nursing facilities, and assisted living residences through regular visits, complaint investigation, and community education.
Reports To: LTCO Program Coordinator
Supervises: LTCO volunteers
Essential Responsibilities:
- Promote the well-being, quality of care, and quality of life of residents in long term care facilities.
- Conduct routine monitoring visits to long-term care facilities, including nursing homes, assisted living facilities personal care homes, and community living arrangements.
- Provide information and referral services to residents, their families, facility staff, ACCA staff, and the public concerning, at a minimum:
- Georgia Ombudsman Act, Patients’ Rights, Older Americans Act, and state/federal regulations affecting the LTCF residents.
- The Long-Term Care system including services available, selection criteria, and the aging network.
- Referrals to other agencies, programs, etc. if information or service is needed outside the scope of the LTCO program.
- Receive and document resident complaints. Upon completion of certification, investigate and resolve complaints.
- Assist in an on-going LTCO Community Education program:
- Develop materials and provide information on LTC issues and the LTCO program for distribution or presentation to residents, community organizations, groups and agencies.
- Perform public and community relations activities for the LTCO program and the Athens Community Council on Aging.
- Assist with the organization of Resident and Family Councils as requested.
- Assist with inter- and intra-agency coordination, maintaining active working relationships with agency and community programs.
- Assist the Coordinator in providing recruitment, selection, supervision, orientation, and evaluation of volunteers as appropriate in the execution of their duties.
Essential Requirements:
- Must be an independent self-starter! This is a remote position working in the Augusta area, with support from local and Athens staff.
- Meticulous and detail oriented.
- Able to quickly establish a rapport with a wide variety of people.
- Great memory for detail.
- Impeccable written and oral communication skills.
- An undergraduate degree from a four-year college or university.
- A minimum of two years professional experience, with at least one year in aging, long term care or related fields.
- Valid Georgia Driver’s License and reliable transportation.
Why Join Us:
- Work with a dedicated team passionate about improving the lives of older adults.
- Be part of a growing, dynamic organization that values creativity and innovation.
- Competitive benefits package, including health, dental, and vision insurance, paid holidays, annual leave, sick leave, company-paid life and disability insurance, 403(b) retirement plan, and education scholarships.
Our Hiring Process & Timeline:
- Application Deadline: March 7th
- In-Person Interviews: Ongoing
- Final Selection: by March 31st
How to Apply:
Applicants must submit a completed agency application form, along with a cover letter and resume, to Nita Norris at nnorris@accaging.org For more information, please visit https://www.accaging.org/join-us/employment/
ACCA is An Equal Opportunity Employer
In all of its activities, hiring, and operations, ACCA complies with federal law, does not and shall not discriminate on the basis of age, gender, race, religion, disability, military status, sexual orientation, gender identity, or national origin. The Agency shall be committed to providing an inclusive environment for all clients, staff, vendors, suppliers, contractors, board members, visitors, and volunteers.
Online Agency Employment Application
Printable Agency Employment Application
