Everyone living in a long-term care community deserves to be treated with dignity, respect, and choice.
The Long-Term Care Ombudsman Program at The Center at ACCA advocates for people living in nursing homes, assisted living communities, and other long-term care settings. Ombudsmen help residents understand their rights, address concerns, and work toward solutions when problems arise.
How an Ombudsman Can Help
An ombudsman can:
- Listen to concerns and help resolve complaints
- Advocate for residents’ rights, choices, and quality of life
- Provide information about long-term care and resident rights
- Help residents and families understand their options
- Identify and address issues affecting people in long-term care communities
Ombudsman services are centered on the wishes and needs of the resident.
Have a Concern About Long-Term Care?
Whether you are a resident, family member, caregiver, or community member, the Long-Term Care Ombudsman Program can help you understand your options and determine the next step. Call (706) 549-4850 for more information.